Thank you for your sustained patience during the ongoing service disruption. This morning, we received a communication from Oracle, ensuring that our situation is being reviewed with the highest priority. We have been promised a forthcoming update and action plan, which we eagerly await while continuing to communicate the critical nature and urgency of the present situation to them.
We want to assure you that your data remains safe, secure, and unaffected by the current technical issues. The integrity of your data is paramount to us, and all protective measures remain effectively in place to ensure its ongoing security throughout this disruption.
In parallel, our dedicated team is proactively developing our own solution to mitigate this interruption. We are in the process of constructing a new server, onto which we will restore all current database details, ensuring no data is lost or affected. Once this server is live, we will transition to using it immediately, restoring service functionality and access. Your patience and understanding during this time have been invaluable, and we will continue to keep you updated with our progress and any further developments from Oracle.
Please click here https://portal.intxapps.com/ to try again.
Last Update: 09:52 AM (BST) - 11th, October 2023.
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